Sr. Risk Manager, Well Managed Team - Business Cards & Payments, Hybrid

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About the position

Sr. Risk Manager, Well Managed Team - Business Cards & Payments, Hybrid Sr. Risk Manager, Well Managed Team - Business Cards & Payments Sr. Risk Manager, Well Managed Team - Business Cards & Payments Level: Senior Manager, People Leader Locations: Richmond - VA, McLean - VA, Plano -TX, or New York - NY. Type: This is a Hybrid position. In Business Cards and Payments, we’re on a mission to pave the path for businesses to do more business! In the BC&P Operating Office, we focus on serving as the operational engine enabling alignment, velocity, and resilience across the organization at all levels. The BC&P Operating Office is made up of 3 pillars: Strategic Operations, Organizational Operations and Top of House Operations. This particular role sits on our Organizational Operations team and is responsible for leading part of the Well Managed Team. As the Sr. Manager of the Well Managed Team, you’ll be responsible for leading our horizontal support functions, primarily focused controls, automation, and processes. Sr. Managers in Risk Management have a natural passion for managing risk with excellent project, process and analytical skills. They are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills with a high level of exposure to executives across lines of business. Successful Sr. Managers will create and implement innovative solutions to identify and mitigate potential risks to the company. With these skills, they serve as change agents to effectively challenge business leaders on our highest profile risk projects.

Responsibilities

  • Provide expert knowledge of enterprise risk management and operational risk management frameworks and functions to lead program design and implementation
  • Creates a highly collaborative environment with business teams, risk teams, and various partner groups to create an integrated and seamless experience for the business
  • Deliver exceptional People Leadership to provide coaching, feedback, and strategic advice to team in a highly dynamic environment
  • Demonstrates independent and adaptive problem-solving and analysis skills with excellent attention to detail
  • Demonstrates exceptional executive communication, collaboration, problem solving and influencing skills across various levels and divisions within the organization
  • Balances multiple priorities and adapts quickly based on new information or circumstances to drive team objectives
  • Is forward-leaning and stays current on the changing regulatory environment and business environment to understand the impacts to Capital One’s lines of business

Requirements

  • Bachelor's Degree or military experience
  • At least 6 years of experience in risk, compliance, or audit
  • At least 6 years of experience in project management or governance
  • At least 2 years of people leadership experience

Nice-to-haves

  • 8+ years of Risk Management, Data Governance, or Data Management experience
  • 4+ years of experience leading cross-functional initiatives and managing stakeholder relationships to drive customer-centric outcomes
  • 4+ years of Financial Services experience
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