Case Manager - Remote

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Do you want to LOVE where you work and get full training to do it? Jacoby & Meyers is the nation's preeminent law firm protecting consumers since 1972. We are currently seeking a smart and determined Case Manager to join our growing team. At Jacoby & Meyers, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go. <strong>Job Title</strong>: Case Manager<strong>Type of Position:</strong> Full Time<strong>Location: </strong>Fully Remote<strong>Pay:</strong>  $22.00/hour - $26.00/hour<strong>Job Description</strong>:Core duties and responsibilities include the following. Other duties may be assigned:<ul><li>Interview new clients</li><li>Set up appointments with new clients</li><li>Collect all possible information, evidence and documentation to build client's case</li><li>Strict compliance with schedule of assigned appointments</li><li>Use of Firm's software (training will be provided)</li><li>Scan the documentation needed for the case and save it into the Firm's system</li><li>Generate a weekly/monthly report with results for all assigned tasks</li></ul><strong>Requirements:</strong><ul><li>Very well organized</li><li>Good follow-up and follow through</li><li>Strong communication skills</li><li>Required to have 1 year of stable work experience</li><li>Outgoing personality</li><li>Able to multitask</li><li>Eager to learn and grow</li><li>Works well under pressure</li><li>Schedules medical treatment for clients</li><li>Assists clients with vehicle repairs</li><li>Frequent follow ups with client regarding case</li><li>Has attention to detail</li><li>Team player</li></ul><strong><span>What We Offer:</span></strong><ul><li>Flexible Schedules</li><li>Medical, Dental, Vision and Pet Insurance</li><li>401(k) with Company Match</li><li>Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance</li><li>Short-term and Long-term Disability</li><li>Employee Assistance and Travel Assistance Programs</li><li>Paid Time Off, Paid Sick Time, Paid Holidays</li><li>Health FSA and Dependent Care FSA</li><li>Accident Insurance</li><li>Commuter Transportation Incentive</li><li>Cell Phone and Internet Stipend</li><li>Fully-paid parking</li><li>Learning and Development Programs</li><li>Remote Positions</li></ul><strong>About J&M:</strong>Jacoby & Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person. Now, more than 50 years later, we continue to help people get the justice and compensation they deserve. Specializing in all types of accident claims, including automobile, motorcycle, bicycle, Uber/Lyft, or trucking accidents, slip and falls, dog bites, construction accidents and other wrongful conduct, the attorneys at Jacoby & Meyers have recovered over a billion dollars for their clients' personal injury and wrongful death claims caused by the negligence of a third party.<strong>REQUIRED:</strong> Resume, Pay Expectation<em>Jacoby & Meyers is an Equal Opportunity Employer.</em>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...